Frequently Asked Questions
Everything you need to know about shopping with W-Wellness.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 10-15 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a request.
How do I find my correct size?
Every product page includes a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
Are your materials sustainably sourced?
Yes, W-Wellness is committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes across 80% of our seasonal collections.
Can I change or cancel my order?
Orders are processed quickly, but you can request a change within 1 hour of purchase by contacting our support team via live chat or email.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.